COVID-19 : Important Updates ► READ MORE

COVID-19 Important Updates

Community Update

April 5, 2021

Dear Family Members, Loved Ones, and Team Members,

We have completed our first week of in-apartment visits and it has been such a pleasure to welcome loved ones back into our community. As a reminder, we must continue to follow the recommendations as set forth by the Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS) and the Virginia Department of Health (VDH).

All visitors and residents are required to adhere to the following protocol when scheduling visits and while visiting our community:

  • Visitors entering our community will be screened for signs and symptoms or possible exposure to COVID-19. Hand sanitizer will be available to ensure good hand hygiene.
  • Indoor and outdoor visits must be scheduled 24 hours in advance by calling our Concierge at

540-246-0888.

  • Visits are scheduled for one hour, maximum, from 10am-7pm, Monday-Friday and on Saturdays, from

10am-3pm.

  • Visits are limited to two guests at a time.
  • All visitors are expected to wear a mask covering the mouth and nose for the duration of the visit.
  • Visitors are expected to adhere to the 6-foot social distancing guidelines during the entirety of the visit.
  • Please refrain from eating together during the visit.
  • Visitors will be escorted to and from resident apartments. Please refrain from visiting in common areas and remain in resident apartments for the duration of the visit.
  • Visitors will be unable to participate in dining and activities at this time.  For those who prefer, designated visitation spaces will continue to be available.

Visitors are expected to adhere to our COVID policies. We will provide monitoring for those who may have difficulty adhering to the core principles as stated above. A short educational video will be available to those who would like to view it.

Please keep in mind if our community returns to outbreak status, which is defined as a single confirmed case in a Long-Term Care setting, visitation will be paused, pending recommendations from the Virginia Department of Health.

Sincerely,

Cristen Hackenbracht, ALFA, CDP

March 25, 2021

Greetings Families, Friends & Team,

It gives me great pleasure to share with you that we plan to begin in-apartment visitation March 29, 2021. Outdoor visits can begin Friday, March 26. While we are very excited to open our community to in-apartment visits, we recognize the importance of continuing to follow the recommendations as set forth by the Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS) and the Virginia Department of Health (VDH).

According to the current recommendations, there are certain core principles and best practices that can help reduce the transmission of COVID-19 and make visitation safer. Visitors are asked to follow the guidelines listed below:

  • Visitors entering our community will be screened for signs and symptoms or possible exposure to COVID-19. Hand sanitizer will be available to ensure good hand hygiene.
  • All visitors will be expected to wear a mask covering the mouth and nose for the duration of the visit.
  • Visitors will be expected to adhere to the 6-foot social distancing guidelines during the entirety of the visit, even within the resident’s apartment.
  • Please call our concierge at 540-246-0888 to plan both indoor and outdoor visits. Visits will be scheduled in one-hour increments from 10am-7pm, Monday-Friday and on Saturdays, from 10am-3pm.
  • Visits will be limited to two guests at a time.
  • Visitors will be escorted to and from resident apartments and will be unable to participate in dining and activities. For people who prefer, certain common visitation spaces will continue to be available.

Visitors are expected to adhere to COVID policies. We will provide monitoring for those who may have difficulty adhering to the core principles as stated above. A short educational video will be available to those who would like to view it.

Group activities and communal dining for Breakfast and Lunch will resume Monday, March 29. COVID protocols will continue to be followed, including mask wearing, social distancing and proper sanitation procedures.

Please keep in mind if our community returns to outbreak status, which is defined as a single confirmed case in a Long-Term Care setting, visitation will be paused, pending recommendations from the Virginia Department of Health.

Sincerely,

Cristen S. Hackenbracht

Executive Director

March 18, 2021

Greetings,

This letter is to inform you that, today, one of our team members tested positive for COVID-19 using the Rapid Antigen Test. This team member, who does not provide direct care to our residents, last worked at our community this morning. It has been determined that the risk of transmission to residents and staff is low. This team member will be out for a minimum of 10 days and must be fever free and showing improvement of symptoms in order to return to work.

It has been confirmed, based on the results of additional testing, that the resident who tested positive yesterday using the Rapid Antigen test does have COVID-19. Because we currently have two positive cases in our community, the Virginia Department of Health recommends we test all  team members and residents weekly until we have zero new positive cases in a 14-day period.

We will continue to pause indoor visitation, communal dining and group activities at this time. We are happy to accommodate, window visits, video conferencing and phone calls. Please call our concierge at 540-246-0888 to arrange visitation.

Please feel free to reach out if you have any questions. Thank you for your continued patience.

Sincerely,

Cristen Hackenbracht

Executive Director

March 17, 2021

Greetings Family Members, Loved Ones and Team Members,

This letter is to inform you that, today, one of our Residents tested positive for COVID-19, using the Rapid Antigen Test. It has been recommended that this resident receive additional testing to confirm this positive result. This testing has been completed and we are currently awaiting results.

Additionally, the Virginia Department of Health (VDH) has recommended we test all unvaccinated Team Members. We began testing today and plan to complete this testing tomorrow.

We have decided to pause indoor visitation, communal dining and group activities pending test results and further guidance from the Virginia Department of Health. In the meantime, we are happy to accommodate outdoor visitation, window visits, video conferencing and phone calls. Please call our concierge at 540-246-0888 to arrange visitation.

It is our goal to keep our Team Members and Residents safe during this time. I will keep you updated as soon as we receive further guidance about our plan going forward. Thank you for your continued patience.

With warm regards,

Cristen Hackenbracht

Executive Director

February 20, 2021

Greetings Family Members, Loved Ones and Team Members,

This letter is to inform you that one of our Team Members has tested positive for COVID-19.

All Team Members are continuing to be screened upon entrance into our community and are wearing proper PPE and following proper infection protocol while working. The Virginia Department of Health (VDH) has recommended we quarantine any Team Members or Residents who were in close contact with this COVID-positive Team Member for a period of 14 days. Close contact is considered any distance less than 6 feet for more than a total of 15 minutes. After talking with this Team Member, it has been determined that there was no close contact with any of our Residents or Team Members. The VDH also recommends we continue to follow our current testing protocol, which requires us to test all Team Members weekly and Residents only if symptomatic. The next round of testing for Team Members will be Monday, February 22.

We started communal dining last week for lunch and it has been a huge success. Hearing the residents socializing has been music to our ears! Visits from families and friends can continue. Please remember to call our Concierge at 540-246-0888 if you would like to schedule a visit. Please also remember that we will be happy to continue to assist families to connect with loved ones via telephone, email, virtual meetings, Facebook and Facetime.

Thank you for your continued love and support. I will keep you informed of any changes to our current testing protocol or if there are any new positive COVID-19 cases.

With warm regards,

Cristen Hackenbracht, Executive Director

February 10, 2021

Greetings Family Members, Loved Ones and Team Members,

This letter is to inform you that one of our Team Members has tested positive for COVID-19.

In speaking with the Virginia Department of Health (VDH), they have determined that the Team Members who were in contact with the positive Team Member are considered to have had low risk exposure since all were wearing proper PPE and following proper infection protocol. Also, this Team Member had no direct contact with our resident population. The VDH has recommended we continue to follow our current testing protocol, which requires us to test all Team Members weekly and Residents only if symptomatic. The next round of testing for Team Members will be Monday, February 15.

Visits from families and friends can continue. Please remember to call our Concierge at 540-246-0888 if you would like to schedule a visit. Please also remember that we will be happy to continue to assist families to connect with loved ones via telephone, email, virtual meetings, Facebook and Facetime.

Thank you for your continued love and support. I will keep you informed of any changes to our current testing protocol or if there are any new positive Covid-19 cases.

With warm regards,

Cristen Hackenbracht

Executive Director

January 26, 2021

Greetings Family Members, Loved Ones and Team Members,

This letter is to inform you that we have completed this week’s antigen testing and I am happy to report we have zero new positive COVID-19 cases.

The Virginia Department of Health (VDH) has recommended we continue to follow the current testing protocol, which requires us to test all team members weekly and residents only if symptomatic. The next round of testing for team members will be Monday, February 1.

Visits from families and friends have been successful thus far. Please remember to call our Concierge at 540-246-0888 if you would like to schedule a visit. Please also remember that we will be happy to continue to assist families to connect with loved ones via telephone, email, virtual meetings, Facebook and Facetime.

Thank you for your continued love and support. I will keep you informed of any changes to our current testing protocol or if there are any new positive COVID-19 cases.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-26-2021 (pdf)

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Hi. Families.
Happy New Year! It’s time to audit resident charts to make sure we have your loved ones most up to date information. Please complete the attached face sheet and return to me as soon as possible. Please include the most recent copies of their health insurance and Medicare cards. You can simply email me at bom@bellaireatstoneport.com or fax it to 540-615-5765. You may also drop off at the community. Best wishes for a safe and healthy New Year!

Nikki Sheffield
Business Office Manager

PDF DOWNLOAD: Resident Personal.Social Data

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VACCINATION CLINIC DATES ANNOUNCEMENT

January 8, 2021

Dear Residents, Families and Team Members,

This letter is to inform you we have received confirmation from our Pharmacy partner, CVS, that our vaccine clinics have been scheduled. All clinics will take place at our community. The dates are as follows:

Monday, January 18: 10am-4pm – First dose for Residents and Team Members.

Monday, February 8: 10am-4pm – Second dose for Residents and Team Members. First dose for anyone new to Bellaire at Stone Port or for anyone who did not get vaccinated during the first clinic, February 8.

Monday, March 1: 10am-4pm – Second dose for anyone who received their first vaccination February 8.

We are currently in the process of educating our Team Members and Residents about the benefits of the vaccine and will be collecting consent forms for those who choose to be vaccinated. Please feel free to reach out to our community if you have questions.

With regards,

Cristen S. Hackenbracht

Executive Director

PDF DOWNLOADS

BSP Executive Director – COVID Clinic letter – 1-8-2021 (pdf)

Fact Sheets COVID-19 vaccination (pdf)

A COMMUNITY MESSAGE

January 21, 2021

Greetings Family Members, Loved Ones and Team Members,

This letter is to inform you that the Virginia Department of Health (VDH) has provided new testing guidelines as a result of our community having zero current positive COVID-19 cases. Their recommendation is that we continue to test team members weekly and that we only test residents if symptomatic. The next round of testing for team members will be Monday, January 25.

If you would like to schedule a visit with your loved one(s) please contact our Concierge at

540-246-0888. Visits are being scheduled 24 hours in advance. Please also keep in mind we will be happy to continue to assist families to connect with loved ones via telephone, email, virtual meetings, Facebook and Facetime.

Thank you for your continued love and support. I will keep you informed of any changes to our current testing protocol.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-21-2021 (pdf)

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January 19, 2021

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that based on the recommendation of the Virginia Department of Health (VDH), Bellaire at Stone Port is continuing to test Team Members and Residents weekly using antigen testing. I’m excited to report that, at this time, there are no new positive COVID-19 cases.

As a reminder, limited visitation begins tomorrow. If you would like to schedule a visit, please contact our Concierge at 540-246-0888. Visits are being scheduled 24 hours in advance. Please also keep in mind that we will continue to assist families to connect with loved ones via telephone, email, virtual meetings, Facebook and Facetime.

Thank you for your continued love and support. If you have any questions, please do not hesitate to contact me.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-19-2021 (pdf)

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January 14, 2021

Dear Family Members, Loved Ones, and Team Members,

Our Director Team met today to discuss our COVID-19 reopening plan. While we are excited about reopening our community to visitors and restarting our Activities program, we recognize how important it is to proceed with caution. After careful consideration of recommendations from our Governor, the CDC and Virginia Department of Health, we have developed the following protocol regarding visitation, Activities and Dining:

  • Limited visitation will begin Wednesday, January 20.
  • Visits will be scheduled every 45 minutes. Visits will last for 30 minutes followed by a 15-minute sanitation process.
  • Visits for Assisted Living residents will be scheduled Monday-Friday from 11am-5:45pm
  • Visits for Memory Care residents will be scheduled Monday-Friday from 9am-10:30am and from 1pm-4pm.
  • Visits must be scheduled at least 24 hours in advance by calling our Concierge at 540-246-0888.
  • Visits will be limited to two visitors at a time.
  • Visitors must be age 12 or older.
  • Visits will take place in designated areas.
  • All visitors will be required to pass our screening when entering our community. Please refrain from visiting if you have any of the following symptoms: fever, cough, sore throat, nausea, GI upset, or loss of taste or smell.
  • During visitation, visitors and residents will be required to wear masks and abide by the 6-foot social distancing guidelines
  • Activities will continue in small groups. Masks and social distancing guidelines will be followed.
  • Meals for Assisted Living residents will continue to take place in apartments at this time.

Please keep in mind if our community returns to outbreak status, which is defined as a single confirmed case in a Long-Term Care setting, we will be required to put our restrictions back in place. Please feel free to contact me if you have questions.

Sincerely,

Cristen Hackenbracht

Executive Director

BSP Executive Director – Reopening Letter 1-14-2021 (pdf)

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January 13, 2021

Dear Families, Loved Ones, and Team Members,

This letter is to inform you that, tomorrow, the Director Team at Bellaire at Stone Port will convene to discuss our COVID-19 reopening protocol. Currently, we have zero active cases within our community. However, according to the Virginia Department of Health’s website, Harrisonburg’s most recent positivity rate is considered “high” at 16.8%. Since we currently have zero active cases and because of the large number of active cases in the Harrisonburg community, we want to give thoughtful consideration to our reopening plan to ensure the safety of our Residents, Team Members and Families.

I want to thank you for your continued patience and support as we navigate this Pandemic in the safest and most thoughtful way possible.

With regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-13-2021 (pdf)

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January 12, 2021

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that, today, Bellaire at Stone Port completed this week’s antigen testing for Team Members and for our Assisted Living residents, excluding Memory Care. I’m excited to report there are no new positive COVID-19 cases this week and currently, we have no active cases in our community!

Because of the current number of positive cases in the Harrisonburg area, the Virginia Department of Health (VDH) is recommending testing all Assisted Living and Memory Care residents and Team Members every 3-7 days until further notice. The next round of testing is scheduled for Monday, January 18 and Tuesday, January 19.

I plan to send a letter tomorrow to keep you informed of our next steps now that we have no current positive cases in our community.

More to come. Thank you for your continued patience and support.

With regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-12-2021 (pdf)

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January 5, 2021

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that, today, Bellaire at Stone Port completed this week’s antigen testing for team members and for our Assisted Living residents, excluding Memory Care. I’m excited to report there are no new positive COVID-19 cases. Our current number of positive cases remains at three, all team members.

The Virginia Department of Health (VDH) is continuing to recommend testing every 3-7 days until there are no new positive cases for a 14-day period. The next round of testing for Team Members and Assisted Living Residents, excluding Memory Care, is scheduled for Monday, January 11 and Tuesday, January 12.

Since we are continuing to test next week and currently have 3 team members who are

COVID- positive, our visitation restrictions must remain in place. We will continue to adhere to current protocol in our community including social distancing, wearing personal protective equipment, screening all team members upon reporting to work and holding all meals and one-on-one activities in apartments.

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for our team members who are being so careful and for our family members who continue to be supportive of the restrictions we have in place. Please call us at 540-246-0888 if you have any questions.

Happy New Year,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 1-5-2021 (pdf)

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December 31, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you we have been made aware of two additional team members who have tested positive for COVID-19. This brings our current total to three positive cases, all team members.

The Virginia Department of Health (VDH) has been notified and recommends we continue to adhere to the testing protocol, testing every 3-7 days until there are no new positive cases for a 14-day period. The next round of testing for Team Members and Assisted Living Residents, excluding Memory Care, is scheduled for Monday, January 4 and Tuesday, January 5.

Since we are continuing our testing protocol and have three current positive Team Member cases, our visitation restrictions must remain in place. We will continue to adhere to current protocol in our community including social distancing, wearing personal protective equipment, screening all team members upon reporting to work and holding all meals and one-on-one activities in apartments.

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for our team members who are being so careful and for our family members who continue to be supportive of the restrictions we have in place. Please call us at 540-246-0888 if you have any questions.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 12-31-2020 (pdf)

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December 30, 2020

Dear Family Members, Loved Ones, and Team Members,

I want to share with you the guidance we received from the Virginia Department of Health (VDH) regarding our testing and visitation protocols following yesterday’s COVID-19 test results.

Because we have one new positive case as a result of this week’s antigen testing, the Department of Health is continuing to recommend testing every 3-7 days until there are no new positive cases for a 14-day period. The next round of testing for Team Members and Assisted Living Residents, excluding Memory Care, is scheduled for Monday, January 4 and Tuesday, January 5.

Since we have continued testing and a current positive case, our visitation restrictions must remain in place. We will continue to adhere to the current protocol in our community including social distancing, wearing personal protective equipment, screening all team members upon reporting to work and holding all meals and one-on-one activities in apartments.

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for our team members who are being so careful and for our family members who continue to be supportive of the restrictions we have in place. Please call us at 540-246-0888 if you have any questions.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 12-30-2020 (pdf)

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December 29, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that, today, Bellaire at Stone Port completed this week’s antigen testing for our team members and Assisted Living residents, excluding Memory Care.

Results from this round of testing indicate that there was one new positive case, a team member. There were no new positive cases in our resident population. Our current number of cases is one. We have reached out to the Virginia Department of Health (VDH) to determine the next steps and are awaiting guidance regarding further testing protocol. We will send further communication as soon as this information becomes available.

We are very sad to report that while we cannot confirm the specific cause of death due to other active medical conditions, one of our residents who previously tested positive has passed away.

Thank you for your continued support during this time. Please do not hesitate to reach out with any questions you may have.

With warm regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 12-29-2020

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December 22, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that, today, Bellaire at Stone Port completed all of this week’s antigen testing for our Assisted Living residents, excluding Memory Care. We also have completed antigen testing for the majority of our team members, with the exception of a few tests, which are pending.

Results from this round of testing indicate that there were no new positive cases. The Virginia Department of Health (VDH) has recommended that we continue to test both Assisted Living residents, excluding Memory Care, and our team members every 3-7 days until we reach a period of 14 days with no new positive cases. Our next round of testing will take place Monday, December 28 and Tuesday, December 29.

Because of our current testing protocol and our positive COVID cases, our visitation restrictions must remain in place. Visits can potentially resume Friday, January 1st, pending no new positive cases result from our next round of antigen testing next Monday and Tuesday. The Virginia Department of Health recommends we follow the Centers for Medicare and Medicaid Service’s (CMS) visitation protocol for Assisted Living Facilities as listed below:

Facilities should accommodate and support indoor visitation, including visits for reasons beyond compassionate care situations, based on the following guidelines:

a) There has been no new onset of COVID-19 cases in the last 14 days and the facility is not currently conducting outbreak testing;
b) Visitors should be able to adhere to the core principles and staff should provide monitoring for those who may have difficulty adhering to core principles, such as children;
c) Facilities should limit the number of visitors per resident at one time and limit the total number of visitors in the facility at one time (based on the size of the building and physical space). Facilities should consider scheduling visits for a specified length of time to help ensure all residents are able to receive visitors; and
d) Facilities should limit movement in the facility.

We are happy to help families connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime. We will continue to keep you informed if there any changes to this current testing protocol and if there are any new positive COVID cases. Please do not hesitate to reach out to us with any questions you may have.

Sincerely,

Cristen Hackenbracht

Executive Director

BSP Executive Letter – to families and team 12-22-2020 (pdf)

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December 18, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that today one of our team members test positive for COVID-19. This brings our current count to 3 team members and 3 residents.

The Virginia Department of Health (VDH) has offered no new recommendations at this time. We will continue testing both Assisted Living residents, excluding Memory Care, and our team members every 3-7 days until we reach a period of 14 days with no new positive cases. Our next round of testing will take place Monday, December 21.

Due to our testing protocol and our positive COVID cases, our visitation restrictions must remain in place. We will continue to adhere to current protocol in our community including social distancing, wearing personal protective equipment, screening all team members upon reporting to work and holding all meals and one-on-one activities in apartments.

We will continue to keep you informed if there any changes to this current testing protocol and if there are any new positive COVID cases. Please do not hesitate to reach out to us with any questions you may have.

With regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team – 12-18-2020 (pdf)

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December 16, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that, today, Bellaire at Stone Port completed this week’s antigen testing for team members and for our Assisted Living residents, excluding Memory Care.

Results from today’s testing indicate that there were no new positive cases. The Virginia Department of Health has recommended that we continue to test both Assisted Living residents, excluding Memory Care, and our team members every 3-7 days until we reach a period of 14 days with no new positive cases. Our next round of testing will take place Monday, December 21.

We continue to take all the precautions recommended by the Center for Disease Control (CDC) and the Virginia Department of Health. At this point, we must continue to enforce the “no visitation” rule. We are committed to protecting the health and safety of our residents and team members. We understand the emotional impact that separation from loved ones can cause; however, we feel keeping these essential measures in place will continue to keep our residents and team members safe.

Protocol for our community is still in place and we will continue to practice these safety measures:

  1. Social distancing
  2. All team members are wearing personal protective equipment
  3. Screening process for all team members coming to work
  4. No community dining
  5. Activities department continuing one on one visits

Also, we will continue to keep you informed if there any changes to this current testing protocol and if there are any new positive COVID cases. Please do not hesitate to reach out to us with any questions you may have.

With regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team 12-16-2020 (pdf)

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December 15, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that Bellaire at Stone Port continued antigen testing today for team members and for our Assisted Living residents, excluding Memory Care. Testing is still being completed for a small number of team members and Assisted Living residents.

Results from today’s testing indicate that there were two new positive cases, including an Assisted Living resident and a team member. The family of the resident who tested positive has been notified. We will continue to keep you up to date on any new recommendations as put forth by the Virginia Department of Health. Bellaire at Stone Port currently has a total of 8 positive cases- four Assisted Living residents and four team members. We will keep you informed of additional positive test results as they become available.

We continue to take all precautions as recommended by the Center for Disease Control and the Virginia Department of Health. At this point, we must continue to enforce the “no visitation” rule. We are committed to protecting the health and safety of our residents and team members. We understand the emotional impact that separation from loved ones can cause; however, we feel keeping these essential measures in place will continue to keep our residents and team members safe.

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for our team members who are being so careful and for our family members who continue to be supportive of the restrictions we have in place. Please call us at 540-246-0888 if you have any questions.

With regards,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team – 12-15-2020 (pdf)

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December 14, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that Bellaire at Stone Port conducted a second round of COVID-19 antigen testing today for the majority of our team members and for select residents. The remainder of our team members will complete testing by tomorrow.

Results from this testing indicate that there were two new positive cases, including one new positive Assisted Living resident and one new team member. The family of the resident who tested positive has been notified. We are currently following the guidelines as set forth by the Virginia Department of Health (VDH), which requires retesting all team members every 3-7 days until we reach a 14-day period of no new positive cases. Our next antigen testing for team members is scheduled for Monday, December 21. The Virginia Department of Health has also recommended that we complete antigen testing on our Assisted Living Resident population. Our Memory Care neighborhood will be excluded from testing as it is a separate part of our Assisted Living Community. The Virginia Department of Health will determine if further testing is necessary for residents based on the results of tomorrow’s testing. Bellaire at Stone Port currently has a total of 6 positive cases- three Assisted Living residents and three team members from the community. We will keep you informed of additional test results after each testing date.

We continue to take all the precautions recommended by the Center for Disease Control (CDC) and the Virginia Department of Health. At this point, we must continue to enforce the “no visitation” rule. We are committed to protecting the health and safety of our residents and team members. We understand the emotional impact that separation from loved ones can cause; however, we feel keeping these essential measures in place will continue to keep our residents and team members safe.

Protocol for our community is still in place and we will continue to practice these safety measures:

  1. Social distancing
  2. All team members are wearing personal protective equipment
  3. Screening process for all team members coming to work
  4. No community dining
  5. Activities department continuing one on one visits

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for the team members who are being so careful and our family members who support the restrictions we have in place. A special thank you to all who have supported our community during this time. If you have any questions at all, we are here for you. Please call us at 540-246-0888

Sincerely,

Cristen Hackenbracht

Executive Director

BSP Executive Director – letter to families and team – 12-14-2020 (pdf)

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December 8, 2020

Dear Family Members, Loved Ones, and Team Members,

This letter is to inform you that Bellaire at Stone Port conducted COVID-19 antigen testing for all team members this week.

All team members and select residents were antigen tested on Monday, December 7, 2020. Results from this testing indicate that there were four new positive cases, including one new positive Assisted Living resident. The family of the resident who tested positive has been notified. We are currently following the guidelines as set forth by the Virginia Department of Health (VDH), which requires retesting all team members and any residents with symptoms every 3-7 days until we reach a 14-day period of no new positive cases. Our next antigen testing is scheduled for Monday, December 14 and again on Monday, December 21. Bellaire at Stone Port currently has a total of 6 positive cases- two Assisted Living residents and four team members from the community. We will keep you informed of additional test results after each testing date.

We continue to take all the precautions recommended by the Center for Disease Control (CDC) and the Virginia Department of Health. At this point, we must continue to enforce the “no visitation” rule. We are committed to protecting the health and safety of our residents and team members. We understand the emotional impact that separation from loved ones can cause; however, we feel keeping these essential measures in place will continue to keep our residents and team members safe.

Protocol for our community is still in place and we will continue to practice these safety measures:

  1. Social distancing
  2. All team members are wearing personal protective equipment
  3. Screening process for all team members coming to work
  4. No community dining
  5. Activities department continuing one on one visits

We do recognize that family contact and involvement are essential during these times, and we will continue to do everything we can to keep our families and residents engaged. We will continue to assist families to connect with their loved ones in creative ways, including telephone, email, virtual meetings, Facebook and Facetime.

We are thankful for the team members who are being so careful and our family members who support the restrictions we have in place. A special thank you to all who have supported our community during this time. By partnering together, we will be able to look back at COVID-19 as a distant memory. If you have any questions at all, we are here for you. Please call us at 540-246-0888

Sincerely,

Cristen Hackenbracht, Executive Director

Stone Port Executive Director Letter to Families, Friends and Team – 12-8-2020 (pdf)

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December 6, 2020

Dear Team Members, Residents, and Families,

Bellaire at Stone Port remains focused on the welfare, safety, and health of our residents. We appreciate the efforts and support from everyone involved during this unprecedented time. We continue to follow guidance from the CDC as well as from our local health department, the Virginia Department of Health (VDH).

This letter is to alert you that we were notified that one of our residents has tested positive for COVID-19.

We have been in contact with the local Health Department who has recommended testing of team members and residents who were in close contact with that resident who tested positive. We have notified families and residents of pending tests and will advise of test results once completed and received. This testing is being done in order to ensure the safety of all our residents and team members.

To keep our community safe, we have made the decision to restrict visitors with the exception of essential personnel. We will continue to screen residents and team members each shift for any signs or symptoms of COVID-19. At this time our team members will be wearing full PPE as recommended by the CDC guidelines to reduce the risk of spreading COVID-19. We recently had an infection prevention assessment conducted by VDH to ensure that we are following infection control practices.

We understand that connecting with family members is important. Other ways to connect include telephone, email, virtual meetings, Facebook and Facetime. Please let us know how we can assist you. For the most up-to-date information on this topic, please visit the CDC website at http://www.cdc.gov/covid19.

Thank you for your patience and understanding. If you have any questions or concerns, please feel free to reach out to us at (540) 246-0888.

Sincerely,

Cristen Hackenbracht Executive Director

Executive-Director-to-Families-and-Team-12-6-2020 (pdf)

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December 5, 2020

Dear Team Members, Residents, and Families,

Bellaire at Stone Port remains focused on the welfare, safety, and health of our residents. We appreciate the efforts and support from everyone involved during this unprecedented time. We continue to follow guidance from the CDC as well as from our local health department, the Virginia Department of Health (VDH).

This letter is to alert you that we were notified that one of our team members has tested positive for COVID-19. This team member was prompt in getting tested and informing Bellaire at Stone Port of the positive result. This team member functioned in various capacities, wears a mask, and practices good handwashing and social distancing. We have been in communication with VDH and as a result of all team members wearing masks, the VDH has advised that exposure would be considered low risk.

We continue to screen residents and team members daily for any signs or symptoms of COVID-19. We currently do not have any residents with positive COVID-19 results.

The team members continue to follow the CDC’s recommendations to reduce the risk of spreading COVID-19. We recently had an infection prevention assessment conducted by VDH to ensure that we’re following infection control practices.

At this time, we will continue with our current visitation policy, which does require visits to be scheduled with our concierge. We understand that connecting with family members is important. Other ways to connect include telephone, email, virtual meetings, Facebook and Facetime. Please let us know how we can assist you. For the most up-to-date information on this topic, please visit the CDC website at http://www.cdc.gov/covid19.

Thank you for your patience and understanding. If you have any questions or concerns, please feel free to reach out to us at (540) 246-0888.

Sincerely,

Cristen Hackenbracht Executive Director

BSP Executive Director to Families and team-12-5-2020 (pdf)

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November 13, 2020

Dear Stone Port Families, Friends and Team.

First, I want to thank everyone for the love, support and sense of partnership that so many of you have extended to us as we continue to navigate through these challenging waters.

This letter is to alert you that we were notified that one of our residents has tested positive for COVID-19.

We have been in contact with the local health department and they have recommended not to move forward with any additional testing at this time. More so, to control and monitor the current situation.

Moving forward, we have to keep our current restrictions and processes in place, including wearing masks at all times, screening residents and team members every shift, restricting visitors, and practicing social distancing. We feel that keeping these essential measures in place will continue to keep our residents and team safe.

Please know that we will always continue to put our residents first. We appreciate the ongoing support shown by families and residents to our team, who work so hard to keep our residents safe. Please know we are always here for you to answer any questions you might have, please call us directly at 540-246-0888.

We are in this together!

Sincerely,

Beth Wells, LPN

BSP Executive Director Letter to families and team 11-13-2020 (pdf)

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October 28, 2020

Dear Team Members, Residents, and Families,

Bellaire at Stone Port remains focused on the welfare, safety, and health of our residents. We appreciate the efforts and support from everyone involved during this unprecedented time. We continue to follow guidance from the CDC as well as from our local health department, the Virginia Department of Health (VDH).

This letter is to alert you that we were notified that one of our team members has tested positive for COVID-19. This team member functioned in varying capacities here at Bellaire at Stone Port. This team member, in addition to all team members, was wearing masks and continues to wear masks during all resident interactions. We have been in communication with VDH and are following their recommendations.

We continue to screen residents and team members daily for any signs or symptoms of COVID-19. Currently, we do not have any residents with positive COVID-19 results. All the team members continue to follow the CDC’s recommendations to reduce the risk of spreading COVID-

We will continue to allow outside patio visits that will need to be scheduled with the concierge. We understand that connecting with family members is important. Other ways to connect include telephone, email, virtual meetings, Facebook and Facetime. Please let us know how we can assist you. For the most up-to-date information on this topic, please visit the CDC website at http://www.cdc.gov/covid19.

Thank you for your patience and understanding. If you have any questions or concerns, please feel free to reach us directly at 540-246-0888.

Sincerely,

Beth Wells, LPN

Executive Director

Bellaire at Stone Port Executive Director Letter to Families and Team – 10-28-2020 (pdf)


During this time of uncertainty over coronavirus (COVID-19), the health and well-being of our residents, families, and team remain, as always, our top priority. By working together, staying patient, and implementing the best care practices possible, we can navigate this uncertain time together, as a community.

We are currently following all Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS), and Virginia Department of Health guidelines relating to COVID-19. As preventive measures, we have put the following policies in place in our community.Want Important Community Updates? Text “STONE” to 855-906-2913

Pursuant to our desire to keep our families and residents informed of any changes associated with our COVID-19 prevention efforts we have established an opt-in text number as an additional channel of communication for important updates. If you wish to receive updated information via text, please text the word “Stone” to 855-906-2913. Thank you in advance for supporting our protocols and assisting with keeping our residents, families and team members safe.

UPDATED VISITOR POLICY

We understand the importance of staying together as much as possible through these uncertain times. If you would like to schedule a video chat with your loved one, please call the main number, and our concierge will help you get this session booked. Thank you so much, and we hope all are staying healthy and well.

We thank you for your continued cooperation with our current visitation restrictions. Additionally, we understand you probably have questions around why the restrictions are in place. Below is a video link from Dr. David Gifford, Chief Medical Officer (AHCA/NCAL) that will help everyone understand the why behind our current restrictions. As always, we put our residents first and appreciate your cooperation.

PLEASE CLICK HERE TO WATCH THIS IMPORTANT MESSAGE

· No visitors will be permitted until further notice.

· Limited exceptions may be made in extreme cases or end-of-life care situations. Express approval must be given; contact our mainline for further details.

· Healthcare providers (e.g., home health staff, visiting physicians, hospice staff, etc.) will be granted access to our community after passing an entry screening process.

· No vendors will be allowed in our community unless their visit is absolutely essential.

COMMUNITY AND RESIDENT LIFE

· Communal dining has been suspended. Meals will be delivered directly to the resident’s room.

· All group activities and special events have been canceled.

· Friends and family members are encouraged to call their loved ones often. We believe that frequent phone calls will boost our residents’ moods as they adjust to these changes.

OUR TEAM

· Team members are continuing to practice standard infection control procedures.

· Every team member will have their temperature checked daily before each shift. Anyone with a fever or cold-like symptoms will be sent home.

We know that this is a challenging time for everyone, and we thank you in advance for your cooperation and understanding in keeping our community safe. Should you have any concerns, please call our community directly.

As this situation progresses, we will continue to use this page for future updates. Stay tuned.

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